Refund Policy

Thank you for choosing our virtual electronic products. We understand that customers may sometimes need refunds, and we strive to ensure that the refund process is both simple and quick.

Please read our refund policy carefully to ensure you understand how to request a refund.

Refund Conditions

Due to the special nature of electronic products, once you have purchased our product, we will no longer accept refunds.

We only accept your refund in the following cases:

1. The website no longer provides paid services.
2. The website no longer provides the current service.
3. The website is closed.

Refund Process

When the website encounters any of the above three situations, the user initiates a refund request. After receiving the user's refund request, we will begin the refund process and refund your payment in full through the original payment method.

Refund Time

Once we receive the return and confirm that it meets the refund conditions, we will process the refund within 7 working days.

The refund may take additional time to appear in your account, depending on your payment method and bank processing time, as well as legal requirements and internet technology conditions in your region.

Legal and Terms

This refund policy is governed by the laws of the country or region where the website is provided.

All refund policies are published in English. If you have any questions, please contact our customer service team.

We are committed to providing you with satisfactory products and services. If you have any questions or need further assistance, please feel free to contact our customer service team. Thank you for your understanding and support.